Review Verification

On our website, you will find customer product reviews that come from various sources, including verified purchases in our online store. Our goal is to provide you, our customers, with authentic reviews and transparency regarding their origin and verification process. We have no influence over reviews of our products on Google and social media, and we cannot confirm their authenticity or intent.

Overall Rating from Verified Purchases

This percentage represents the average product quality rating obtained from all verified reviews, i.e., from customers who purchased the specified product in our e-store via their user account.

Most Helpful Review

For each reviewed product, we highlight the most helpful positive and negative reviews. These ratings are automatically selected based on customer votes answering the question: "Did this help you?" Reviews with the highest number of positive or negative responses are automatically selected as the most helpful reviews.

Reviews from Other Countries

These ratings come from customers who rated our products on foreign GymBeam domains, such as gymbeam.sk, gymbeam.cz, gymbeam.com, gymbeam.it, gymbeam.de, gymbeam.ba, gymbeam.ua, gymbeam.bg, gymbeam.gr, gymbeam.hu, gymbeam.pl, gymbeam.ro, gymbeam.rs, gymbeam.si. They are automatically translated for you from the foreign language into Croatian using the Google Translate tool. You always have the option to "Show Original" to view the review in its original language. Reviews from other countries are also obtained from verified and unverified sources.

Every review undergoes an automated review and approval process. In the event of a service interruption, reviews remain pending and in the "awaiting approval" status, and the system will evaluate them as soon as possible.

If your review has not been published, it may have violated the customer review guidelines. In such cases, you have the opportunity to rewrite the review in accordance with the rules. If you believe your review was unfairly rejected, you can contact our customer support for further assistance.

Reviews are not approved and published in the following cases:

• They contain external links, identity theft, or links to malicious sites,
• They contain URL addresses with intermediary tags or affiliate codes,
• They contain misleading or otherwise incorrect data (regarding price, ingredients, or product availability which may change over time), factually inaccurate information, or information whose main purpose is to promote another company, website, or special offer,
• They contain questions or irrelevant information not related to the product,
• They contain hate speech, vulgarity, harassment, threats, attacks on individuals, defamation, violence, fraud, illegal activities, and dangerous activities.

Reviews may contain information in which you recommend or do not recommend the product; they do not need to contain specific information about the taste, consistency, or appearance of the product.

Your product review helps other customers, as well as us. Thanks to you, we can continuously improve our products, so it is important to ensure that your rating is constructive, i.e., based on a real experience with the product.

Whether your opinion is positive or negative, we want to hear it. Please adhere to the rules and guidelines for publishing user reviews, which are further detailed in the "Review Approval" section.

Thank you for actively reviewing our products and services at GymBeam. Whether you leave a positive or negative review, you help other customers stay informed.